Enterprise minded.Statutorily fluent.Trusted partner.
Business, people and technology expertise for organizations in the public and private sector.
Why BIICS
Organizations need room to move forward, even as technology changes and daily demands grow. BIICS exists to help connect those demands with the bigger picture of what your organization wants to achieve.
We start by understanding your business. Then we help you adapt the way people, processes and technology work together so that change serves a clear purpose. That is what Understand. Adapt. Leverage. means to us.
What you can expect from us
We listen before we recommend
We talk with the people doing the work and look at the processes and information behind it. That helps us understand the source of a challenge and where a practical change could make a difference.
We keep your priorities in view
Our recommendations connect business goals with the people and technology needed to support them. We look for ways to improve how work gets done and make better use of the resources you have.
We work through the details with you
Whether the next step involves a team, a process or a system, we work with you to find an approach that fits your operations and the results you need.
Burnette Hanley Jr.
Founder, CEO & Principal Consultant
As founder and CEO, he leads BIICS’s work across consulting, technology delivery, business process improvement and talent solutions. He brings 25 years of experience across telecommunications and complex health and human services regulatory environments, connecting strategy, technology and people around clients’ business priorities.
He is expanding BIICS’s AI governance practice to help public and private organizations adopt AI responsibly and translate emerging capabilities into business value.
Read more about Burnette
His work improving processes through technology drove a public health billing modernization initiative recognized with a Davis Productivity Award for improving service delivery while reducing government costs. He also led the rapid development of a business intelligence platform, translating operational data into visual insights that guided client leadership decisions.
Across client engagements, he has managed vendor relationships and supported contract negotiations, helping clients establish clear expectations and hold delivery partners accountable. His work also includes helping organizations recover from difficult implementations, strengthen service management and develop their teams.
In support of Medicaid Enterprise Systems modernization, he facilitated data governance, architecture review and technical standards bodies to clarify ownership and address implementation risk.
At BIICS, he believes a successful engagement leaves an organization better equipped to move forward, with the people, processes and governance to keep improving long after the work is complete.
Let’s talk about what comes next
If you are weighing a change, working through a difficult delivery or planning your next initiative, start a conversation with BIICS leadership. Tell us what matters to your organization and we’ll explore where we can help.